Organizational Program Manager, Apple Services Engineering

Summary

Apple Services Engineering builds the products and services Apple's customers love — and

helps the rest of Apple do the same. Our teams power Apple Music, Podcasts, TV+, App Store,

iCloud, Commerce, Search & Recommendations, and much more.

Description

We're looking for a senior Organizational Program Manager to drive efficiency, build scalable

processes, and partner with engineering leadership across a large engineering organization.

You'll own complex programs end-to-end, bring data-driven insight to leadership decisions, and

develop repeatable solutions that scale. You'll advise senior leaders on organizational strategy,

influence cross-functional stakeholders, and drive the programs shaping the culture of the

organization you support.

Below is a list of responsibilities including Business Operations & Planning, Cross-functional Leadership & Influence, and People, Culture & Communications.

Minimum Qualifications

7–10 years as a Chief of Staff, Senior Program Manager, Senior Operations Manager, or equivalent — with demonstrated end-to-end program ownership and strong autonomy

Experience working directly with and influencing senior leaders in a software engineering organization

Proven ability to drive programs with measurable outcomes — encompassing design, implementation, and iteration, not just execution support

Strong understanding of the software development lifecycle and how engineering teams are structured and operate

Demonstrated ability to analyze organizational data and translate it into clear leadership recommendations

Bachelor's degree or equivalent, relevant work experience

Preferred Qualifications

Experience embedded in platform and infrastructure engineering organizations

Track record of influencing cross-functional stakeholders and driving alignment without direct authority

History of designing scalable processes and frameworks — not just executing existing ones

Experience mentoring or developing junior program managers or coordinators

A true team player and trusted partner — someone who shows up for the broader org, collaborates generously, and always keeps the bigger picture in mind

Exceptional interpersonal skills; ability to build trust and work effectively across functions, levels, and global locations

Strong organizational skills with the ability to manage multiple high-priority work streams simultaneously

Excellent written and verbal communication; able to distill complex, ambiguous information into clear narratives for diverse audiences

Experience planning large-scale events — offsites, town halls, leadership summits —including logistics and content

Adaptable and composed through change; able to re-prioritize fluidly

Comfortable handling sensitive and confidential information with integrity and discretion

Proficiency with Keynote, Pages, Numbers, and Apple tools preferred