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Coface

Factoring Process and Operations Specialist with German

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Job Description

Responsibilities

o Central point of contact for IT-related questions

o Interface between the business function and IT

o Technical onboarding of new customers and support for the associated processes

o Processing factoring customer data

o Execution of recurring technical processes

o Managing the further development of IT applications

o Managing and supporting process changes and technically driven initiatives

through to implementation

o Continuous analysis and optimisation of existing processes

Professional Requirements

o Completed vocational training in a commercial or IT-related field, or a degree

in business administration, business information systems or computer science

o Strong analytical thinking skills

o Experience in project work as well as process and project management

o Strong affinity for IT and a good understanding of technical processes

o Experience in process and project management

o Experience in managing and supporting business functions during process

changes

o Fluent written and spoken German

o Very good written and spoken English

Behavioural and Methodological Competencies

o Analytical, structured, goal- and results-oriented approach to work

o Strong sense of responsibility, communication skills and ability to work in a

team

o Quick comprehension and a strong willingness to learn

o Persuasiveness, assertiveness and negotiation skills

o Strong customer orientation

o Good communication skills

o Ability to manage conflict and reach compromises

o Good decision-making and problem-solving skills

o Reliability and a diligent approach to work

o Independent and proactive approach

Qualifications

Technical affinity

Fluent German and English language

Factoring experience/background

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