Senior Lead Technical Program Manager, Security

Description

The IC5 Lead Principal Technical Program Manager, Security, shapes and leads complex, cross-organizational security programs that strengthen product resilience, operational execution, risk management, and business outcomes.

• Partners with senior management and stakeholders to align security priorities and goals, applying technical expertise in security or a related technical domain.

• Leverages AI-enabled capabilities, including generative AI, large language models, and AI-enabled automation tools, to improve program planning, reporting, risk management, decision support, and execution of security programs.

• Establishes scope and milestones for each aspect of a security program, aligning to the broader program plan and company security strategies and goals, managing efforts between cross-functional teams to deliver programs or services.

• Shapes and leads security programs and highly complex, cross-organizational initiatives impacting products and business.

• Drives the management of and responses to issues, bottlenecks, and risks, serving as a point of escalation for issues.

• Shapes program improvement strategies by applying security best practices and AI-enabled capabilities, where appropriate, to drive transformational change, improve operational efficiency, and optimize processes across multiple teams.

• Shapes technical and security collaboration across multiple teams, ensuring alignment of priorities and program goals.

• Provides expert security and technical guidance to shape and direct AI-enabled automation of reporting, dashboards, forecasts, and models, partnering with development teams to drive innovation and support long-term technical program execution.

• Shapes the strategic direction of collaboration efforts as a technical liaison across stakeholder teams for high-impact security programs.

Responsibilities

Technical Management and Execution - Security Management:

• Leverages security knowledge to identify risks, manage scope, estimate program timelines, assess feasibility, testing requirements, and determine appropriate resources.
• Designs and shapes the security strategy for product or service delivery, ensuring alignment with the third party, security, export, and accessibility compliance requirements.
• Integrates program demand, funding, and resource planning to support prioritization and execution.
• Leads rapid response to the most critical security escalations, coordinating across teams and departments and serving as the primary point of contact to executives to assess risk, determine comprehensive mitigation strategies, and ensure alignment and execution of the most effective path to resolution.
• Leads AI-enabled process transformation and optimization to improve the reliability, resilience, and operational execution of products and services.

Technical Management and Execution - Security Strategy and Execution:

• Utilizes security knowledge to identify and manage program dependencies and risks.
• Supports rapid response to escalations, coordinating within team and communicating to senior team members to assess risk, determine mitigation strategies, and execute the optimal proposed path to resolution.
• Shapes overall planning activities, ensuring alignment with enterprise architecture.
• Defines and enforces delivery standards and guidelines, ensuring security, scalability, and alignment with best practices.
• Develops Line of Business (LOB) strategies for change management and/or incident response to enhance operational efficiency.

Program Oversight - Strategy and Decision-Making:

• Leads the alignment of security priorities with customers, service, and stakeholder teams through regular reporting to stakeholders and senior leadership.
• Establishes scope and milestones, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional teams to deliver programs or services.
• Leads efforts to define and monitor key performance indicators (KPIs) and measurement methods for LOB performance.
• Develops and communicates a comprehensive and strategic communication strategy of highly complex objectives to partners and customers.

Program Oversight - Program and Operations Management:

• Shapes and leads both technical and non-technical security programs and highly complex, cross-organizational security efforts impacting products and business.
• Guides and mentors program staff (e.g., development, release management, customer success), providing expert security support and strategic direction on removing barriers, including risks and issues in workflows.
• Shapes and leads AI-enabled forecasting, where appropriate, for program demand, funding, and resource requirements to inform planning, prioritization, and execution
• Provides guidance on developing and maintaining comprehensive program documentation (e.g., status reports, program plans) and develops risk mitigation strategies.
• Ensures attention to detail, including security and quality, in program management, from planning to execution and reporting.
• Chairs regular security program status meetings, fostering collaboration and driving effective communication across teams and leaders.
• Partners with leadership to set service level agreements (SLAs) and productivity benchmarks aligned with long-term business goals.
• Leads the deployment of change management for security programs, such as priority, scope, scheduling, development, requirement changes, and support.

Program Oversight - Risk Management:

• Drives the management of and responses to security issues, bottlenecks, and risks, serving as a point of escalation for all issues.
• Develops plans using AI-enabled insights from cost assessments, benefits analysis, and return on investment (ROI) evaluations to improve decision-making and risk mitigation strategies.
• Makes strategic security decisions, balancing business needs, technical constraints, and long-term goals.
• Removes critical blockers for the program and determines optimal technical and resource options to drive the successful delivery and adoption of solutions.

Process Efficiency - Process Optimization:

• Shapes program improvement strategies by applying AI-enabled capabilities and industry best practices to drive transformational change, improve execution, and optimize processes across the LOB.
• Leads the development and optimization of program objectives and workflows, while orchestrating the deployment of cross-functional solutions to address complex business problems.
• Collaborates with management to apply AI-enabled capabilities and best practices to drive innovation, optimize processes and procedures, and advance LOB goals.

Process Efficiency - Continuous Improvement:

• Champions LOB-wide integration of continuous improvement, within programs, ensuring alignment of insights across many workstreams with business objectives and operational efficiency goals.
• Establishes and champions best practices for leveraging data insights at scale, influencing senior leadership decisions.
• Leads the development of innovative business-critical improvements to the solution's availability and reliability.
• Applies AI-enabled capabilities, where appropriate, to improve analysis, automation, forecasting, and process optimization across programs.
• Iterates processes based on feedback and KPIs, analyzing results through retrospectives.
• Defines requirements and configurations of existing and new development tools, where applicable.

Collaboration and Program Leadership - Cross Functional Collaboration:

• Shapes collaboration across multiple teams, ensuring alignment of priorities and program goals.
• Leads process improvements across the LOB, working with senior leaders to implement team-wide efficiency-driven solutions.
• Communicates strategic security program updates and insights to leadership teams, shaping decisions at the LOB level.

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