Sr Solutions Architect, EdTech, Worldwide Public Sector

Do you want to help education technology companies build what's next with generative AI? Do you enjoy owning the technical relationship with a customer, from the first architecture whiteboard to a production launch at scale? Would you like a seat on a sales team where your technical judgment shapes the plan and the strategy?

Amazon Web Services is looking for a Senior Solutions Architect to join the EdTech team in the Worldwide Public Sector (WWPS) organization. You'll be the trusted technical advisor to a set of strategic EdTech customers, from fast-growing startups to established learning platforms that serve millions of students and teachers. You'll help them design, build, and scale on AWS, with a focus on bringing generative and agentic AI into their products in ways that are secure, cost-effective, and ready for production.

From idea to IPO and beyond, AWS sets the standard for education technology. The AWS Cloud lets EdTechs build and launch solutions that help students learn every day. You'll work on problems like scaling for back-to-school peaks, building AI tutors and assistants that teachers and districts can trust, protecting student data, and turning years of learning data into products that improve outcomes.

Key job responsibilities

• Own the technical engagement for a portfolio of strategic EdTech customers, and be accountable for their architecture decisions and their success on AWS.
• Lead generative AI engagements from use case to production, using services such as Amazon Bedrock, Amazon SageMaker AI, and Amazon Q, including RAG, agents, evaluation, and guardrails.
• Design secure, scalable architectures that meet the privacy and compliance expectations of schools and districts.
• Partner with account managers on account plans, and bring a technical point of view to strategy, opportunity reviews, and executive conversations.
• Turn what you see across customers into reusable patterns, and bring customer feedback to AWS service teams to influence the roadmap.
• Raise the bar for the SA community by mentoring other Solutions Architects, sharing best practices, and speaking at customer and industry events.
• Travel up to 25 to 30% to meet with customers and partners.

Key job responsibilities

• Execution of a strategic technical account plan for platform adoption (e.g., establish relationships to influence technical stakeholders);
• Direct customer interaction to technically qualify and validate sales opportunities (e.g., conduct architecture meetings to validate solution);
• Thought leadership engagements to evangelize and advocate for the AWS platform (e.g., public speaking at customer/partner events) ;
• Curation and documentation of best practices to accelerate deployments of AWS solutions (e.g., public whitepapers, blogs, code);
• Conducting technical enablement for customers/partners (e.g., Immersion Days); and
• Capturing customer feedback and demand for evolving the AWS platform.

A day in the life

You might start with an architecture review for a customer launching an AI teaching assistant. Then you build a proof of concept on Amazon Bedrock, and end the day walking a CTO through a plan to cut inference cost before back-to-school. You'll go deep with engineers and stay strategic with executives, often on the same day.

About the team

EdTech West is a subregion of the North America-based WWPS EdTech organization. The team covers eight territories, each containing multiple customer accounts. Every territory operates with a paired Solutions Architect (SA) and Account Manager (AM).

EdTech and its sister GovTech teams (collectively "xTech") belong to the State and Local Government and Education (SLG/EDU) domain.

Our Customers

EdTech customers are Independent Software Vendors (ISVs) that build and deliver SaaS products for education institutions. Most are private-equity backed commercial companies. They prioritize speed to market, cost control, and product innovation. A large portion of our engagements center on guiding these customers through on-premises-to-cloud migrations and Generative AI adoption.

Industry Rhythm

The education technology industry operates on a seasonal cycle aligned with the academic calendar. Customers deploy their largest application and workload changes during summer months when end-user disruption is lowest. New projects, regional expansions, and application launches occur throughout the year.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred qualifications

• 5+ years of infrastructure architecture, database architecture and networking experience
• Knowledge of AWS services, market segments, customer base and industry verticals
• Experience working with end user or developer communities
• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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