SAP Infrastructure and Hosting Specialist – Madrid-based

Job Description

Role Purpose

Radisson is a SAP/AWS centric company on constant growth. Main purpose of the SAP Infrastructure and Hosting Specialist will be to ensure Radisson’s SAP environment is kept simple, scalable, resilient and vendor-agnostic, focusing on upcoming 700 properties growth, significant SAP/AWS infrastructure project portfolio and operational stability.

The SAP Infrastructure and hosting Specialist will work side by side with the Cloud Director, SAP Operations Manager, the Sr. Director of Information Technology, and the Sr. Director for SAP and Service Management, focusing on project support, company’s growth and continuous improvement of the whole SAP landscape, including non-SAP applications if applicable.

Roles/Responsibilities

Projects & Continuous Improvement

• Support upcoming company growth, with the addition of +700 properties to our SAP/AWS Landscape
• Work closely with Engineering teams to execute the RHG 5YP strategy, ensuring SAP migrations and cloud improvements are delivered in a scalable, performant and controlled manner.
• Support upgrades, migrations and technical initiatives (S/4 upgrades, migrations, archiving).
• Define and challenge SAP migration frameworks with partners, ensuring scalable, repeatable and low-risk execution.
• Collaborate closely with internal teams and external partners.
• Drive simplification and standardization of the SAP landscape.

Cloud & Automation

• Contribute to the evolution of the SAP landscape in hyperscaler/cloud environments.
• Automate operational tasks (monitoring, reporting, deployments).
• Enhance observability (SAP focused cloud tools, logging, SAP metrics integration).

SAP Operations & Performance

• Own the day-to-day technical health of SAP systems (S/4, BW, PO, etc.).
• Proactively identify and resolve performance bottlenecks across ABAP, HANA and integrations.
• Analyze workload and system behaviour, driving optimization actions.
• Ensure system stability during peak loads and critical business.

Change Control & Production Protection

• Validate the impact of ABAP developments, integrations and data volume changes.
• Ensure all changes are technically solid, scalable and risk controlled.
• Act as the last technical resource to ensure readiness for production.

SAP HANA & Infrastructure Optimization

• Monitor and optimize HANA performance (CPU, memory, expensive statements, data growth).
• Support data volume management (archiving, housekeeping, partitioning strategies).
• Align SAP workload with infrastructure sizing across hyperscaler environments.
• Contribute to capacity planning and cost optimization initiatives.

Vendor & Stakeholder Collaboration

• Collaborate across internal teams and external partners, ensuring alignment on technical decisions and priorities.
• Interact with Director, Sr. Director and VP levels, providing clear, structured and fact-based input on system performance, risks and technical decisions, translating complex topics into business-relevant insights.

Accountabilities

SAP Infrastructure and hosting Specialist accountability will be continuous innovation and transformation of Radisson’s SAP Cloud environments while keeping a smooth operation.

Qualifications

Must-Have Experience:

• 8–12+ years of proven SAP Basis experience in complex enterprise environments.
• 3+ years experience on hyperscaler environments (AWS as preferred option).
• Strong hands-on experience with SAP S/4HANA and SAP HANA database administration, preferable on a AWS environment..
• Deep knowledge of SAP Basis / NetWeaver architecture and administration.
• Strong experience in SAP performance analysis, troubleshooting and optimization across application, database and infrastructure layers.
• Knowledge of SAP security concepts, authorizations and technical troubleshooting
• Experience with SAP upgrades, migrations and technical transformation projects
• Good understanding of ABAP runtime behavior and performance impact analysis
• Experience operating SAP environments on cloud platforms / hyperscalers (AWS preferred)
• Experience working in international environments and collaborating with external providers and managed services
• Strong analytical and problem-solving skills, with a pragmatic and execution-oriented mindset.

Highly Desirable Experience

• SAP Fiori administration, troubleshooting and optimization.
• Experience with SAP PO and SAP integration scenarios.
• Experience with SAP BTP / CPI environments.
• Experience with SAP ASE databases.
• Experience with scripting and automation (Bash, Python, PowerShell or similar).
• Exposure to observability, monitoring and automation frameworks.
• Experience with SAP data volume management, archiving and housekeeping strategies.
• Broad understanding of SAP platform architecture and cloud-native operational models.
• Hospitality industry experience.

Soft skills:

• Very good interpersonal, verbal, and written communication skills.
• Ability to challenge “norms” and push for continuous improvement.
• Passion for customer service, efficiency, effectiveness and quality.
• Good team player, willingness to assist others and share expertise.
• Highly influential, leadership, communication at least at director level, efficiency, sociability.

Location

• Madrid, Spain. Relocation is necessary to Madrid.

Language Skills

• Professional English proficiency (spoken and written) required.

Travel Requirements

• Up to 20% travel, primarily Brussels.

Minimum education:

• University Degree in Computer Science, Information Systems, Business Administration, or related field.
• Relevant cloud or SAP certifications are considered a plus.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.