Application Support Engineer

Job Description

• handling support requests for internal business users, problem-solving, and troubleshooting,
• database querying, and configuration,
• contribute to the development of business reporting,
• work on improvements to systems, specifically focusing on LIMS (Laboratory Information Management Systems) and internal tools,
• collaborating with business to understand their requirements and cover those proactively,
• working close with developers on bug fixes and feature development.

Qualifications

• 2-3 years of experience in a similar position - preferred experience with ERP- like software,
• proficiency in Microsoft Office and Excel, and any prior programming experience would be beneficial,
• experience with Microsoft SQL queries and scripting is essential,
• excellent communication skills to effectively discuss business problems and issues,
• strong problem-solving abilities,
• a passion for technology.

Beneficial skills include:

• experience with SSRS or Crystal Reports,
• familiarity with BI platforms such as Qlikview or Power BI,
• scripting experience in VB6, VBA, or C#.net,
• experience with Visual Basic development would also be a plus.

Additional Information

• Stable employment - a company that is a leader in its field.
• Package of necessary tools for work - phone, laptop.
• Opportunities for development.
• Work in an international company.