Senior MES Support Engineer L3 - (m/w/d)

Job Description

• Act as the primary escalation point for complex MES incidents and production issues.
• Configure, administer, and optimize MES functionalities supporting GMP manufacturing activities.
• Perform root cause analysis and implement permanent corrective actions.
• Support electronic batch records, manufacturing workflows, and production processes.
• Lead technical changes, deployments, and system enhancements.
• Collaborate with Quality Assurance, Validation, Manufacturing, Engineering, and IT teams.
• Ensure compliance with GMP, GxP, Computer System Validation (CSV), and Data Integrity requirements.
• Support audits and regulatory inspections.
• Mentor L1/L2 support teams and provide expert guidance.
• Participate in global MES improvement and digital manufacturing initiatives.

Qualifications

• Strong experience supporting and configuring Manufacturing Execution Systems.
• Proven experience in L3 Application Support, MES Engineering, or Manufacturing Systems.
• Solid understanding of GMP-regulated manufacturing processes.
• Experience with validation documentation (IQ/OQ/PQ) and CSV methodologies.
• Knowledge of batch record management and manufacturing execution processes.
• Strong troubleshooting and analytical skills.
• Experience with SQL, interfaces, and application integrations.
• Ability to engage with both technical and business stakeholders.

Nice to Have :

• Experience with Werum PAS-X (highly preferred).
• Knowledge of SAP-MES integrations.
• Familiarity with serialization and track & trace processes.
• Experience supporting biologics, vaccines, or pharmaceutical manufacturing sites.
• Experience participating in regulatory audits and inspections.

Additional Information

All our positions are open to both women and men and are, of course, open to people with disabilities.