Software Development Manager, Just Walk Out

Lead an embedded and firmware engineering team in Bangalore that builds software for Just Walk Out's edge devices: the cameras, sensors, RFID, gates and networking hardware in our stores, and the device-side software that connects them to the cloud. This is a hands-on technical leadership role. You'll build and lead a team of engineers, set technical direction across firmware, embedded Linux and embedded Android, and partner closely with engineering teams across time zones.

Key job responsibilities

•Hire, coach and develop a high-judgment team of embedded, firmware and edge software engineers, and build an inclusive, high-ownership culture as the team grows

•Own the technical roadmap, delivery and operational excellence for your team's firmware and embedded software, from requirements and architecture through release and field support

•Set engineering standards across the embedded stack: firmware and RTOS/bare-metal code, embedded Linux and Android, drivers and board bring-up, secure boot and OTA updates, and on-device diagnostics

•Own the device-to-cloud boundary with cloud teams: provisioning and identity, connectivity, telemetry and remote management, including the device's AWS IoT / embedded-Linux connectivity stack

•Build the test infrastructure, staged rollouts and telemetry needed to ship firmware safely across a large fleet of deployed devices

•Lead the response to field issues, telling firmware from hardware, connectivity or sensor faults, and drive root cause and lasting fixes

•Drive execution with partner engineering teams, product and program management, hardware/ODM partners, and cloud, data and UI/UX teams across time zones

A day in the life

You might start with a design review, helping an engineer reason through an OTA rollback path or a latency budget on a constrained target. Later you agree scope for the next release with product and partner engineering teams, and re-plan the sprint because a hardware revision changed what's possible. In the afternoon you join your engineers on a field issue affecting a few devices at one store, get them the telemetry and a plan, and keep the fix moving.

About the team

Just Walk Out builds the technology behind checkout-free shopping: the devices, networking and cloud software that let shoppers walk out without stopping to pay. This team owns firmware and embedded software for the devices deployed in our stores, working closely with hardware partners and the operations teams who rely on what we ship.

About AWS:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic qualifications

• 3+ years of engineering team management experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• 7+ years of software engineering experience, including embedded systems or firmware development
• Experience leading the development of embedded, real-time, or hardware-interfacing systems delivered on physical hardware

Preferred qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Hands-on embedded Linux (including Yocto) and/or embedded Android, with Linux kernel or driver development and low-level debugging
• Sustaining a large fleet of deployed devices: OTA firmware updates, telemetry, and remote diagnostics at scale
• Experience at the device-to-cloud boundary (connectivity, provisioning, fleet management), ideally with AWS IoT / Greengrass and MQTT
• Depth in Android/Linux firmware, secure boot, wireless connectivity, or RFID/sensor devices, plus hardware-in-the-loop testing

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