Senior AI Customer Engineer, PACE LATAM

Amazon is seeking a Senior AI Customer Engineer to join the AWS PACE AI Customer Engineering team. As part of an AI enabled development team you will support AWS customers to develop solutions specific to their articulated strategic vision for new products and services.

Our PACE capability is designed to help our customers leverage this new way of working to deliver tangible technology and business outcomes using lean principles, iterative AI/GenAI powered software development, agentic approaches through multi-functional teams and a lightweight rapid development cycle.

PACE is a hands-on team of cross functional developers supporting AWS customers to build rapid MVP experiments adapted to their specific, innovation focused, use cases. The role of an Ai Customer Engineer is to apply these methods to assemble and deliver technology and business outcomes for the world’s leading clients. The job will cover the LATAM geography, with some traveling to customer sites.

Key job responsibilities

• Architect, develop, test and implement loosely coupled distributed software solutions.
• Research and employ up-to-date technological developments in customer engagements.
• Drive the AWS platform by aligning customer requirements with AWS service teams’ roadmaps.
• This role will focus on customers using AWS for research, development, and innovation.
• Author or contribute to AWS customer-facing publications such as white-papers, tutorials, blogs, etc.
• Position requires travel, generally, between 0 - 25%.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic qualifications

• Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
• Experience in design, implementation, or consulting in applications and infrastructures

Preferred qualifications

• Experience architecting/operating solutions built on AWS
• Experience in IT development or implementation/consulting in the software or Internet industries

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.