Principal Product Manager

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is looking for a Principal Product Manager to lead the end-to-end convergence of Contract Lifecycle Management (CLM) into Intelligent Agreement Management (IAM). This is a high-impact, staff-level product leadership role responsible for creating a coherent product strategy across CLM and IAM, defining the capabilities required for a unified customer experience, and driving execution across multiple product pillars. This leader will help accelerate the next phase of platform integration. You will establish strategic alignment, shape unified architecture requirements, and coordinate cross-functional delivery across AI and agentic automation, collaboration and integrations, workflow intelligence, and contract foundation capabilities. The role is designed for a product leader who can operate effectively in complex, enterprise-scale environments; connect customer problems to platform strategy; and lead through influence across product, engineering, design, go-to-market, and enterprise co-innovation teams.

This position is an individual contributor role reporting to the Senior Director, Product Management.

Responsibility

• Define and communicate the product vision, strategy, and multi-year roadmap for CLM-IAM convergence. Establish the principles, priorities, and decision framework for a unified CLM and IAM customer experience
• Define unified architecture and interoperability requirements across CLM and IAM, partnering closely with engineering and architecture leaders
• Drive cross-pillar planning and execution across Al and agentic automation, collaboration and integrations, workflow intelligence, and contract foundation. Provide center product ownership for core CLM capabilities and CLM-IAM interoperability while partnering closely with teams building common IAM capabilities
• Lead discovery and prioritization for enterprise-scale capabilities such as structured and tabular data extraction, high-volume agreement ingestion, federated security, obligation-management integration, multi-instance Salesforce connectivity, and MCP-based access to CLM data
• Establish operating mechanisms for roadmap alignment, dependency management, executive communication, and cross-pillar risk resolution. Represent the CLM-IAM convergence strategy with senior executives, strategic customers, and internal stakeholders
• Partner with design, research, data, enablement, marketing, sales, customer success, and support to deliver an integrated experience and drive adoption
• Define outcome-based metrics and use customer feedback, product usage, market signals, and business results to guide investment decisions. Mentor product managers and raise the quality and consistency of product strategy across the organization

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years of product management experience, including ownership of complex SaaS or platform products
• Experience working on B2B products serving mid-market or enterprise customers
• Experience leading product strategy for complex enterprise software, platforms, workflows, or business applications
• Experience driving cross-product or platform convergence initiatives from strategy through execution
• Experience with product architecture, APIs, integrations, data models, security, permissions, and enterprise-scale operational requirements
• Experience translating ambiguous customer and business problems into clear product strategy, investment choices, and execution plans
• Experience leading through influence across multiple product and engineering organizations without relying on direct authority
• Experience working directly with strategic enterprise customers and incorporating co-innovation into a scalable product strategy

Preferred

• Experience with contract lifecycle management, workflow platforms, or enterprise productivity tools
• Experience integrating multiple products into a unified platform or customer experience
• Familiarity with Salesforce integrations, federated security, multi-instance enterprise deployments, or similar ecosystem challenges
• Experience with Al-powered workflows, agentic automation, MCP-style integrations, or intelligent data extraction
• Experience leading products across global markets, regulated industries, or high-volume enterprise environments
• Experience presenting to senior executive audiences
• Demonstrated ability to analyze data, identify key insights, and inform product decisions with a bias for action
• Experience operating at Lead Product Manager, Group Product Manager, or equivalent scope
• Excellent written and verbal communication skills, including the ability to align senior executives and resolve difficult cross-functional tradeoffs
• Strong product judgment, systems thinking, analytical rigor, and comfort making decisions with incomplete information
• A collaborative, inclusive leadership style and a commitment to developing other product leaders

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California:$212,100.00 - $342,650.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $202,100.00 - $285,500.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $202,100.00 - $299,625.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

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