Software Engineer Intern

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Software Engineer Intern will join the Orchestration organization on the AI Assisted Review team in Seattle to build agentic tools that enhance our contract redlining assistant, which lives in a Microsoft Word plugin and integrates with other Docusign surfaces such as Agreement Manager, Agreement Desk, and CLM. The intern will help design and implement features that pull contextual signals from these surfaces to improve how users analyze and redline contracts before signing, contributing to knowledge sharing across the contract lifecycle. This work will support leveraging Docusign's executed contract repository to learn negotiation patterns for each customer and accelerate negotiations, strengthening our competitive advantage in this space. This is an internship role for 3.5 months of duration.

This position is an individual contributor role reporting to the Sr. Manager, Machine Learning.

Responsibility

• Collaborate with the AI Assisted Review team to design and implement agentic tools that support the contract redlining assistant in the Word plugin
• Contribute to integrations and knowledge-sharing features between AI Assisted Review and other Docusign product areas (e.g., Agreement Manager, Agreement Desk, CLM) under guidance from the mentor and team
• Build and maintain a clear project plan for the internship, including defining milestones and deliverables
• Create, manage, and track work using Jira tickets, keeping status and documentation up to date
• Write clean, maintainable code in languages and frameworks such as C#, React, and Python
• Participate in code reviews with teammates, incorporating feedback to improve code quality and reliability
• Develop and run tests to validate functionality, performance, and robustness of new features
• Debug issues across the stack (Word plugin, backend services, integrations) in collaboration with the team
• Release changes behind appropriate feature flags using tools such as Azure DevOps and Optimizely, following team deployment and rollback practices
• Use LLMs, retrieval-augmented generation (RAG), and agentic tools in a safe, responsible way to improve contract analysis and user experience
• Prepare and deliver a final presentation to the Orchestration organization summarizing the project, technical design, results, and lessons learned

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Currently enrolled in a Bachelor's degree program in a relevant field with an expected graduation date between December 2027 and May/June 2028
• Working toward a degree in Computer Science, Computer Engineering, or a related technical field
• Experience with foundational computer science concepts such as data structures, algorithms, and software design
• Experience with at least one of the following
• Object-oriented programming (e.g., C# or similar), and/or
• Front-end development (e.g., JavaScript/TypeScript and React), and/or
• Scripting and data processing (e.g., Python)
• Experience with basic software development practices, including version control (e.g., Git/GitHub) and code reviews
• Ability to work from the Seattle hub location in a hybrid arrangement (in-office 1-2 days per week) during the 12-week internship program

Preferred

• Prior project or coursework experience building end-to-end software features (backend, APIs, or front-end UI)
• Exposure to or interest in
• C#, React, and Python in a production or project setting
• Large language models (LLMs), RAG, and agentic tools
• Experimentation frameworks or feature flagging tools (e.g., Optimizely) and CI/CD pipelines (e.g., Azure DevOps)
• Familiarity with Word or other productivity plug-in development, or strong interest in learning about plugin-based experiences
• Experience using Jira or similar tools to manage tasks and collaborate with a software engineering team
• Interest in contract lifecycle management, enterprise SaaS products, or tools that support legal and business workflows
• Demonstrated ability to learn new technologies quickly, take feedback, and iterate on designs and implementations
• Strong written and verbal communication skills, with the ability to explain technical concepts to partners across the team

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington: $38/hour - $45/hour

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com .

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

…