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xm

Junior Corporate Services Systems Engineer

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The Role:

We are seeking a motivated and curious Junior Corporate Services Systems Engineer to join our Systems Engineering team. In this role, you will play a key part in the day-to-day maintenance, administration, and support of our cloud systems and services.

This is an excellent opportunity for someone eager to kickstart their career in IT operations, gain hands-on experience with modern cloud infrastructure, and learn from experienced engineers in a collaborative environment.

The main responsibilities of the position include:

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Manage and administer multi-cloud subscriptions (PaaS/SaaS) across Microsoft Azure and other providers, overseeing implementation, capacity planning, and performance monitoring.

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Resolve complex technical issues by providing Level 2 and Level 3 troubleshooting, incident management, and service-level tracking.

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Oversee the Microsoft Entra ID (Azure AD) environment , including Conditional Access, identity protection, group management, and Single Sign-On (SSO) integrations.

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Manage Microsoft 365 Enterprise products (SharePoint, Teams, compliance tools) and administer Intune MDM for Windows, Mac, iOS, and Android endpoints.

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Enforce role-based access controls (RBAC) by maintaining the Enterprise Access Control Matrix.

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Partner with Information Security to research and deploy system hardening solutions, conduct routine security audits, and identify vulnerabilities.

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Deploy automated patch management solutions for Microsoft and third-party software, including executing emergency patching procedures.

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Liaise with external partners and cross-functional teams to design, deliver, and document new IT solutions that support business growth.

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Mentor and train the IT Service Desk team , creating detailed documentation and work instructions to elevate overall support quality.

Main requirements:

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BSc/MSc in Information Technology or any other relevant degree

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At least 2 years of ex perience in a Systems Administration or relevant position

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Strong team player, good communications skills

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Strong analytical and troubleshooting skills

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Ability to cope with stress and meet deadlines

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Ability to multitask and prioritise

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Problem solving and critical thinking skills

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Self-motivated, proactive and efficient

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Deep understanding of the following:

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Benefit from:

The Hiring Experience: What Awaits You

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You apply directly on xm's careers site. See similar jobs