Senior IT Support Engineer (m/f/x)

Job Description

• Setup, configuration and maintenance of laptops, printers, conference room equipment and other hardware
• Administration of local infrastructure - MacOS, Windows, Cisco Infrastructure (Access Points, Routers)
• Management of accounts and access rights (Google workspace, VPN access, etc.)
• Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
• Development and establishment of a centralized identification and authentication platform
• Handling of complex service requests for your colleague in the context of 1st and 2nd level support
• Creation of technical documentation and reports

Please note that this is an onsite position in our Singapore Office.

Qualifications

• Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
• Experience in 1st and 2nd level IT support
• High sense of responsibility in dealing with sensitive data
• Strong service orientation and high quality awareness
• Proactive, independent and solution-oriented way of working
• Fluent in English
• Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich, Berlin or Singapore, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget
• International relocation support is provided if required
• Flexible vacation policy and the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme