Senior Cloud Architect

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Senior Cloud Architect to join our growing Managed Service Provider (MSP) team. The right candidate is someone who ….

Your Assignment

• Architecture and solutions

• Lead client engagements

• Provide thought leadership around scalable next-generation cloud architecture experience and operational guidance to clients

• Lead cross-functional implementation teams to deliver world-class solutions to clients

• Own the implementation of stories and other engineering of advanced cloud work for clients

• Write Infrastructure as Code (IaC) in multiple frameworks and can break apart projects into independent components at an appropriate level, taking into account different aspects of a stack and know how to build stability and security into them.

• Help clients get work done smarter with automation and code

• Lead a team to navigate complex bureaucratic relationships to bring all stakeholders together around a common product vision and strategy

• Lead re-platforming and refactoring efforts for existing systems

• Lead Client discovery and the creation of a prioritized backlog for continuous improvement initiatives

• Observability and Monitoring

• Design, implement, and build scalable architectures leveraging AWS services with an emphasis on reliability, security, and cost efficiency.

• Build and maintain observability solutions using AWS native (e.g., CloudWatch, X-Ray, Config) and partner tools (e.g. Datadog, Dynatrace, OpenTelemetry) for APM, infrastructure monitoring, logging, and tracing.

• Work with a 24x7 response team and operations leadership group to help establish the precise collection of metrics, data and logs needed to properly monitor an application or workload

• Within this observability framework help establish corresponding runbooks and automation that can be deployed when certain metrics and conditions (monitoring) are met

• Work with the CloudOps teams in effort to reduce noise and address root causes of issues surfaced

• Partner with DevOps and security teams to ensure the necessary resilience, security, and cost-optimization features are embedded in solutions

• General

• Learn, coach, and share knowledge and skills with other team members

• Prepare work for team members of varying levels of experience, defining stories and task type work

• Contribute to internal IP and open source development

• Participate in delivery efforts using Agile or other work methodologies

• Build relationships with vendors and partners

• Engage with clients including presentations, technical decisions, and education opportunities

• Learn, research, and stay up to date on best practices and evolutionary capability in the Amazon Web Services (AWS) cloud

• Be a technical team advocate, ensuring clear direction and efficient execution

• Perform code reviews, provide feedback, and pair when beneficial

• Keep an eye out for opportunities to support our clients in even greater ways

• Write cool blog posts, do talks at community events, help us achieve additional certifications in the AWS Partner Community, help our clients solve all sorts of problems

• Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions.

• Other duties as assigned

Your Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field and 6 years of general IT experience (programming, hardware, software, etc); or 8+ years of general IT experience (programming, hardware, software, etc.)

• 4+ years of experience with Amazon Web Services

• 2+ year code-defined infrastructure experience

• 2+ Continuous Integration and Delivery (CI/CD) experience

• Have worked with Agile Project Management or other project management work methodologies.

• 4 years experience with Cloud Native patterns with services like AWS Lambda

• 4 years experience architecting and building scalable, automated infrastructure

Preferred Qualifications

• AWS Associate and/or Professional Level Certification

• 2+ years of programming experience utilizing Python, Node.js, Typescript, GoLang, Java, C#, or other similar languages

• Intermediate experience building scalable, automated infrastructure

• Intermediate experience in large-scale enterprise IT environments

• Intermediate experience working in a consultative, client-facing consulting role

• Intermediate experience with Cloud Native patterns with services like AWS Lambda

• Experience with and knowledge of AWS and application Observability concepts and methods Able to demonstrate effective verbal and written communication skills

• Demonstrated documentation and presentation skills

Competencies

• Communication: The ability to effectively convey information, ideas, and instructions to individuals or groups, both verbally and in writing.

• Time Management: The ability to effectively plan and organize one's own time in order to meet deadlines, prioritize tasks, and make the most efficient use of time.

• Self Management: The ability to manage one's own emotions, thoughts, and behavior in different situations.

• Building Work Relationships: The ability to establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders.

• Problem Analysis: The ability to identify, understand, and analyze problems in order to find solutions.

• Persuasiveness: The ability to effectively present and argue one's own ideas and opinions, as well as influence others to adopt a certain viewpoint or take a specific action.

• Technical expertise: The ability to understand, apply, and stay current with the knowledge, concepts, and practices in a specific field or industry.

• Leadership: The ability to guide and inspire a team to achieve a common goal.

• Planning: The ability to set goals, develop action plans, and effectively allocate resources in order to achieve desired outcomes.

• Business development: The ability to identify and pursue new business opportunities, including the ability to generate leads, build relationships, and close deals.

Benefits

• Medical Insurance for you and eligible dependents

• 401k plan with company match up to 4% and immediate vesting

• Competitive phantom equity

• Company issued laptop

• Dental and Vision insurance

• Term Disability Insurance

• Term Life Insurance

• Flexible Spending Account

• Equipment & Office Stipend

• Annual stipend for Learning and Development

• Unlimited Paid Time Off, following a 90-day probationary period

• 10 Paid Holidays

Base Salary Range: The expected base salary range for this position is USD $ 150,000 - $170,000 per year, commensurate with experience and qualifications.

Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.

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