Director, Engineering

Job Description

Fairmont El San Juan Hotel Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.

Essential functions of the position include but are not limited to:

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Maintain regular attendance in compliance with Fairmont El San Juan Hotel standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Comply at all times with Fairmont El San Juan Hotel standards and regulations to encourage safe and efficient hotel operations.

• Maintain a warm and friendly demeanor at all times.

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.

• Create, approve and post all Engineering staff schedules according to Fairmont El San Juan Hotel standards.

• Create and adhere to annual budget for department.

• Develop financial forecasts and actively participate in monthly profit/loss review meetings.

• Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.

• Ensure the hotel complies with all local, state and federal laws.

• Create and implement a preventative maintenance program for all hotel equipment.

• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Fairmont El San Juan Hotel standards.

• Ensure that room maintenance requests are handled in a prompt and courteous manner.

• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.

• Assist as necessary with special projects and renovations.

• Participate in M.O.D. program.

• Actively participate in energy conservation programs.

• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.

• Ensure compliance with the Americans Disabilities Act (ADA).

• Administer all vendor contracts controlled by the engineering department.

• Support and participate in all Fairmont El San Juan Hotel programs.

• Attend meetings as required.

• Other duties as required.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must routinely meet deadlines.

• Must be able to multi task.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Qualifications

EDUCATION & SKILLS

• 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.

EXPERIENCE

• Five (5) years of progressive facilities management experience or related area

LICENCES

• Engineer’s license preferred

CERTIFICATES

• Ability to obtain any required certificate, such as:

• CPR/1st Aid Certification preferred

• Annual Health Certificate as required by law

• Good conduct certificate required

• Food Safety certification preferred

• Responsible alcohol service certification required

Additional Information

BE PART OF OUR FUTURE

This is a rare opportunity to help lead one of our iconic luxury hotels through an exciting period of transformation and growth. The successful candidate will play a pivotal role in shaping the guest experience, strengthening organizational culture, developing future leaders, and advancing significant asset enhancement initiatives that will define Fairmont El San Juan for decades to come.

If you are a strategic, people-focused leader with a passion for hospitality excellence, large-scale operations, and transformational leadership, we encourage you to apply.