Software Development Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of the world's largest and most advanced cloud network. The organization develops the software that underpins the entire lifecycle of this network, from initial capacity planning and hardware deployment to decommissioning and replacement. It tackles complex engineering challenges at an unprecedented scale, including automating the deployment of thousands of network devices across more than 30 geographic regions, orchestrating real-time configuration changes without customer impact, and building intelligent systems that anticipate and respond to demand. This work is critical to ensuring that hundreds of millions of active customers and millions of developers worldwide experience the seamless, reliable connectivity they expect from AWS.

We are looking for an experienced Software Development Manager to lead a team of engineers in designing, developing, and delivering scalable software solutions that address complex technical and business challenges. In this role, you will lead and develop engineering talent, drive technical excellence, and oversee the delivery of reliable, high-quality software systems. You will work closely with cross-functional teams to define priorities, establish technical direction, and deliver solutions that improve efficiency, scalability, and customer experience. You will thrive in an inclusive environment that encourages innovation, ownership, and end-to-end execution. If you are passionate about building high-performing teams, solving complex engineering problems, and delivering impactful software solutions at scale, this is an opportunity to make a significant impact.

Key job responsibilities

Team Leadership & People Management

• Lead, mentor, and grow a team of software development engineers across multiple experience levels.
• Foster a culture of ownership, customer obsession, and engineering excellence aligned with Amazon’s Leadership Principles.
• Recruit top-tier talent; build a diverse and inclusive team that reflects the global nature of our customer base.

Software Delivery & Technical Execution

• Own the delivery of large-scale, high-availability software systems.
• Drive technical design reviews and ensure architectural decisions balance long-term maintainability with short-term delivery velocity.
• Set and track meaningful engineering metrics; use data to continuously improve team velocity and quality.

Operational Excellence

• Maintain a relentless focus on system reliability; own operational dashboards, alarms, on-call rotations, and runbooks.
• Drive root-cause analysis (COE) for operational events and implement systemic improvements to prevent recurrence.
• Champion automation to eliminate toil and reduce manual intervention across the network lifecycle.

Strategic Planning & Roadmap

• Define the 1–3 year technical roadmap for your area in partnership with principal engineers and senior leadership.
• Translate business and infrastructure requirements into well-prioritized engineering backlogs.
• Identify opportunities to innovate — leverage machine learning, advanced analytics, and modern cloud-native architectures to improve network lifecycle automation.

Cross-functional Collaboration

• Partner closely with stakeholder teams including Network Engineering, Supply Chain and Operations teams to deliver integrated solutions.
• Communicate effectively with senior leadership and stakeholders; provide clear status updates, risk assessments, and proposals.
• Influence technical direction across organizational boundaries through written documents (PRFAQs, design documents, narratives).

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills

listed in the job description, we encourage candidates to apply. If your career is just starting,

hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from

applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud

platform. We pioneered cloud computing and never stopped innovating — that’s why customers

from the most successful startups to Global 500 companies trust our robust suite of products and

services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster

a culture of inclusion that empower us to be proud of our differences. Ongoing events and

learning experiences, including our Conversations on Race and Ethnicity (CORE) and

AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing

resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of

sacrifices at home, which is why we strive for flexibility as part of our working culture. When

we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Have more questions? Talk to us! We'll be happy to setup an info call to give you more context

and details about the job. Basic qualifications

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience in leading the definition and development of multi tier web services
• Experience partnering with product and program management teams

Preferred qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.