Sr. Product Manager - Technical, Amazon Business

Join Amazon Business — a multi-billion global B2B marketplace — and lead the product strategy that powers how the world's largest enterprises manage their procurement accounts. As a Sr. PMT on the Amazon Business Foundational Services team, you'll build the enterprise-grade capabilities that enable Fortune 500 and Global 2000 companies to onboard, govern, and procure across countries, currencies, and compliance regimes.

• Own 0-to-1 product launches that directly impact how multinational organizations adopt Amazon Business
• Define the multi-year roadmap for Business Account Management — one of the highest-visibility charters in AB
• Partner with engineering to architect scalable, secure, globally distributed systems
• Work backwards from C-suite procurement leaders, IT admins, and end-users at the world's biggest companies
• Operate in a fast-moving startup environment backed by Amazon's scale, data, and infrastructure

About Amazon Business

Come be a part of a rapidly expanding multi-billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers of all sizes and industries.

Role Description

We are looking for a high-performing Senior Product Manager – Technical to own and drive the product strategy for enterprise-ready Business Account Management capabilities, with a focus on enabling large multinational organizations to seamlessly adopt and scale Amazon Business across their global operations.

In this role, you will work backwards from the needs of enterprise procurement leaders, IT administrators, and end-users at Fortune 500 and Global 2000 companies to define, build, and launch capabilities that simplify account onboarding, user governance, organizational hierarchy management, and cross-border account administration. You will build AI and agentic solutions to automate account configuration, administration tasks, and intelligent onboarding workflows for enterprise customers. You will partner closely with engineering, UX, sales, and business development teams to deliver scalable solutions that meet the complex requirements of multinational enterprises — including SSO/SAML integration, multi-entity account structures, delegated administration, compliance controls, and global account consolidation.

Key job responsibilities

• Product Strategy & Vision: Define the product vision and multi-year roadmap for enterprise Business Account Management capabilities, aligning with Amazon Business’s global growth strategy for large multinational customers.
• Work Backwards from the Customer: Deeply understand the needs of enterprise procurement, IT, and finance stakeholders at large multinational organizations; translate those needs into clear product requirements and user stories.
• Enterprise-Ready Capabilities: Own the end-to-end product lifecycle for features such as multi-entity account hierarchies, cross-border account management, SSO/identity federation, delegated admin controls, bulk user provisioning, and compliance/governance frameworks.
• Technical Depth: Collaborate with engineering teams to define system architecture, AI solutions, make technical trade-offs, and ensure solutions are scalable, secure, and performant across global regions.
• Stakeholder Management: Provide effective written and verbal updates on product performance to leadership and stakeholders; influence technical priorities and business strategy through data-driven contributions.
• Cross-Functional Collaboration: Partner with Sales, Business Development, Legal, and Compliance teams to ensure product capabilities meet the regulatory and operational requirements of multinational enterprises across diverse markets.
• Data-Driven Decision Making: Define and track success metrics; retrieve and analyze feedback from customers, stakeholders, and partner teams to shape requirements and prioritize the roadmap.
• Innovation: Identify new opportunities to innovate on behalf of enterprise customers; deliver innovative, simple solutions that impact thousands of business customers globally.

A day in the life

You will define and prioritize the product roadmap for enterprise account management, writing requirements and leading sprint planning with engineering. Day-to-day, you'll conduct customer discovery calls with Fortune 500 procurement leaders and IT administrators, analyze account onboarding and adoption metrics, and author product artifacts to align stakeholders and leadership. You'll partner with Sales, Business Development, UX, and Legal stakeholders to unblock enterprise deals and resolve complex multi-country account configuration challenges. Core problems include simplifying multinational account hierarchies, scaling identity federation, and reducing enterprise onboarding friction.

About the team

The Foundational Services team within Amazon Business is responsible for giving large business customers a seamless and robust experience to onboard and manage their employees' accounts using Amazon Business. Our charter spans enterprise-grade account management capabilities that power the world's largest B2B procurement organizations. We are building the next generation of enterprise-ready capabilities to serve large multinational customers operating across multiple countries, currencies, and regulatory environments. Basic qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred qualifications

• Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
• 7+ years of product or program management, product marketing, business development or technology experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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