IT PLM Developer Analyst

Job Description

Primary Function of Position

• This position is based in India in Intuitive's Global Capability Center (GCC) and partners directly with the Sunnyvale, US-based PLM team.
• Serves as functional and technical analyst for Medical Device Product Lifecycle Management (PLM) business processes, covering Engineering, Manufacturing, Quality, and Regulatory Affairs.
• Dual mandate: (1) provide ongoing configuration, enhancement, troubleshooting, and production support for the current Agile PLM environment, and (2) contribute to the design, configuration, and development of the next-generation cloud PLM platform .
• The successful candidate will demonstrate strong learning agility, adaptability, and a transformation mindset, with the ability to operate effectively across both legacy and emerging PLM technologies while supporting business continuity and modernization initiatives.
• Responsible for requirements, design, specifications, configuration, development, and integration of PLM and associated IT applications across both the legacy and future-state platforms.
• Works with the broader IT PLM team to document requirements, create specifications, and develop configurations or customizations that implement compliant, best-practice solutions on the current and future platform.

Essential Job Duties

Agile PLM Support & Enhancement (current state)

• Directly participate in the analysis, configuration, development, and implementation of Agile PLM business systems.
• Identify, troubleshoot, and resolve Agile PLM system issues, including debugging system-level code of Agile SDK-based business applications.
• Maintain IT business system integrity: application notes, system upgrades, patches, changes, and user updates.
• Design, develop, and support integrations between Agile PLM and other systems using Agile Content Server (ACS) and Web Services.
• Train super users on new or modified system configurations as they affect business processes.

PLM Modernization & Cloud Migration (future-state)

• Support data migration, mapping, and validation activities as part of the transition from Agile PLM to Oracle Cloud PLM / Windchill (or comparable platform), including EBOM/MBOM, document, and change-record migration.
• Participate in requirements analysis, solution design, and configuration of the target cloud PLM platform, working alongside Sunnyvale-based architects and business analysts.
• Design, build, and support integrations between the new PLM platform and upstream/downstream systems (ERP, MES, QMS, LMS) using modern REST/SOAP APIs and integration middleware.
• Contribute to cutover planning, parallel-run validation, and post go-live stabilization support.

General Analysis, Delivery & AI-Enabled Productivity

• Lead major-to-medium projects with ownership and energy.
• Conduct analysis of system and functional specifications and configuration, then develop appropriate documentation.
• Write specification documents for development and other efforts; develop conversion and system implementation plans.
• Apply AI-assisted development tools (e.g., GitHub Copilot, Claude Code, or similar) to accelerate scripting, code review, and documentation authoring, with appropriate human review and validation.
• Use AI/automation techniques to support data migration quality checks (e.g., anomaly detection in legacy data extracts, automated reconciliation reporting) and to streamline repetitive configuration or testing tasks.
• Explore opportunities to apply intelligent document processing or workflow automation to PLM-adjacent business processes (e.g., change request triage, specification drafting support), in partnership with the broader IT team.

#LI-Hybrid

Qualifications

Required Skills and Experience

• In-depth knowledge and 5+ years of hands-on experience with Agile PLM is required , including configuration, administration, customization, integration, and production support. Experience with Oracle Cloud PLM, PTC Windchill, Teamcenter, or other comparable PLM platforms is highly desirable and will be considered a strong advantage, particularly for supporting future-state PLM transformation initiatives.
• In-depth knowledge and 5+ years of experience with Agile PLM or a similar PLM solution (e.g., Oracle Cloud PLM, PTC Windchill, Teamcenter), with a focus in one or more of the following areas: • Product Portfolio Management (PPM)
• Document Management and Change Control
• CAD integration, requirements & risk management
• Bill of Materials — EBOM, MBOM, Routers
• Quality Management — NC, CAPA, Complaints, Audit
• ERP, MES, LMS, QMS integrations
• Reporting using PLM queries, or guiding a BI team to develop custom reports

• Working knowledge of Document Control, Manufacturing, and Engineering processes within a medical device company , including familiarity with FDA 21 CFR Part 820 and ISO 13485 design-control and quality-system requirements.
• Understanding of Computer System Validation (CSV) / Computer Software Assurance (CSA) principles as applied to regulated PLM/quality systems.
• Architecture / backend database experience in an Oracle or Linux environment.
• Experience with, or working knowledge of, a modern cloud PLM platform — Oracle Cloud PLM, PTC Windchill, or comparable — including cloud-based configuration, workflow design, and data model concepts.
• Experience with REST/SOAP APIs and modern integration patterns for connecting PLM to enterprise systems (ERP, MES, QMS, LMS).
• Exposure to, or hands-on use of, AI-assisted development tools (e.g., GitHub Copilot, Claude Code, ChatGPT/Claude for documentation or test-case generation) in a professional software delivery context.
• Experience with, or interest in, data migration/ETL activities — data mapping, extraction, transformation, load, and validation — particularly in the context of legacy-to-cloud PLM migrations.
• Strong business and customer/client focus.
• Experience supporting and developing Agile ACS code, Agile API SDK-based customizations, and Process Extensions is a plus.
• Experience with Java-based web applications (Java/J2EE) is nice to have.
• Excel API experience with the ability to build reporting is nice to have.
• Experience developing specification documents from requirements for software development.

Required Education and Training

• Minimum Bachelor's or undergraduate degree in Computer Science, Information Systems, or equivalent experience.

Preferred Skills and Experience

• Ability to work on multiple projects/initiatives concurrently.
• Strong problem-solving and analytical capabilities.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across time zones with the Sunnyvale-based team.
• Experience using a source control management tool is a plus (preferably GitHub).
• Experience with ServiceNow, JIRA, and Confluence is a plus.
• Relevant platform certification is a plus — e.g., Oracle Cloud PLM, PTC Windchill, or Agile PLM certification.
• Prior experience participating in a PLM platform migration or major upgrade (data migration, cutover, or parallel validation) is a strong plus.
• Familiarity with prompt engineering or AI-tool evaluation for internal productivity use cases is a plus.
• Ability to thrive in ambiguous and evolving environments, balancing operational support responsibilities with participation in strategic transformation programs.
• Demonstrated curiosity and continuous learning mindset, with the ability to quickly acquire knowledge of new PLM platforms, AI-enabled tools, and emerging business processes.

Additional Information

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