Delivery Consultant - AI/ML, AWS Professional Services - Industries

Are you passionate about helping organizations unlock the full potential of cloud technology? We are looking for a technically skilled and curious Delivery Consultant to join our Professional Services team at Amazon Web Services (AWS). In this role, you will guide customers through their cloud journey, designing and implementing solutions that address complex technical challenges while delivering measurable business value.

You will work directly with customers to assess their current environments, define target architectures, and build solutions that are operationally ready and built for scale. From presales engagements through delivery, you will serve as a trusted technical advisor, collaborating with cross-functional teams and partners to drive successful outcomes. If you thrive on solving hard problems, enjoy working across a variety of technologies, and want to make a real impact on how organizations adopt and succeed with cloud services, this role is for you.

Key job responsibilities

• Advise customer technologists and business leaders on the art of the possible with Generative AI, Agentic AI, and Machine Learning, helping them design scalable AI solutions on AWS that deliver measurable business value
• Discuss complex industry-specific business and technology concepts with senior customer stakeholders, particularly across Telecommunications industry
• Lead executive and technical workshops with customers to identify transformation opportunities and define how Generative AI, Agentic AI, and Machine Learning can accelerate business outcomes
• Drive large and complex customer engagements across pre-sales and delivery, from ideation and strategy through architecture design, scoping, execution, and successful delivery outcomes
• Provide technical leadership and delivery oversight across customer engagements to ensure alignment on scope, architecture, deliverables, timelines, risks, and expected business outcomes
• Act as a trusted advisor to senior customer stakeholders, guiding AI and cloud transformation initiatives while balancing business priorities, governance, scalability, and operational readiness
• Mentor consultants and delivery teams by promoting AWS best practices, reusable patterns, and high standards of technical and delivery excellence across engagements

A day in the life

Your primary focus is technical solution design during presales, where you assess customer needs, define architectures, and present approaches that solve for complexity and scale. You collaborate with account teams, partners, and service teams to shape proposals and identify risks early. As engagements move into delivery, you provide oversight and guidance to ensure solutions stay on track. You also dedicate time to creating technical content, mentoring colleagues, and contributing to the broader professional services community.

About the team

Our team within AWS Professional Services partners with customers to accelerate their cloud adoption and help them achieve meaningful business outcomes. We bring deep technical expertise and a collaborative approach to every engagement, working alongside customer teams and AWS partners to solve complex challenges. We are building an inclusive culture where curiosity is encouraged, knowledge is shared freely, and every team member has the opportunity to grow. If you are excited about shaping how organizations transform with cloud technology, we would love to have you on our team.

221100 Basic qualifications

• Bachelor's degree or above in a quantitative field, or experience in defining and creating benchmarks for assessing GenAI model performance
• Experience with machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance
• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
• Experience in quantitative role (engineering, process re-engineering, quality assurance), or experience using financial models, KPIs, and data analysis to support business decisions
• Experience in professional software engineering & best practices for the full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence

Preferred qualifications

• Experience in IT implementation
• Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
• Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
• Experience in performance optimization and cost management for cloud environments
• Master's degree or above in Science, Technology, Engineering, or Mathematics (STEM), or Bachelor's degree
• Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

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