Senior Engineering Manager (F/M/X)

Job Description

Here is where your greatest challenge awaits you:

About Accor Group Purchasing Organization (GPO) - Astore

Accor Group Purchasing Organization (GPO) – Astore, is Accor’s fast-growing and innovative Procurement department, revolutionizing the hospitality sector by offering responsible products and services necessary to ensure the proper functioning of all hospitality businesses.

Collaborating with ~4500 suppliers across the world, Accor GPO – Astore is covering most of hospitality needs . A team of ~300 experts serving ~8,500 customers (Accor & Non Accor) in 30 countries sources, negotiates, and promotes sustainable & competitive offers.

The ASTORE technology scope supports Procurement activities and the relationships between internal teams, hotels and nominated suppliers. Procure-to-Pay solutions (AstoreShop, Birchstreet & Futurelog…) support the end-to-end procurement process, from supplier and catalogue integration through ordering, invoicing and payment.

The ecosystem covers a portfolio of procurement digital products, including:

• ASTORE Suite (A2S) : a platform used to collect supplier turnover declarations from customers and manage procurement revenues, a share of which is redistributed to hotels (€90M managed through Astore Suite).

• ASTORE Procurement (ASP) : a digital platform enabling suppliers to promote their products and services to thousands of customers through the Supplier Directory and targeted communication channels.

• Procure-to-Pay (P2P) solutions: supporting the end-to-end procurement process, from sourcing and ordering to invoicing and payment.

• ASTORE Shop : Accor's B2B marketplace, providing catalogue management, supplier and product onboarding, order management, integrations, and reporting capabilities.

The SENIOR ENGINEERING MANAGER will lead the technical teams and provide end-to-end technology ownership across product delivery, architecture, security, operations and transformation. The role will work in close partnership with Procurement Process Owners, Product Owners (outside the CD&T) and Data, while ensuring alignment with Accor technology standards and business priorities.

Your mission :

• Technology leadership & team management:
• With the HSDP Engineering Director, co-lead and develop the ASTORE engineering teams across A2S, ASP, P2P and related procurement digital products.
• Co-Lead technical execution of the ASTORE Shop evolution, transformation and modernization.
• Create a clear engineering operating model, roles, objectives and ways of working for internal and external contributors.
• Coach technical leads and engineers, build skills, foster knowledge sharing and support recruitment and onboarding.
• Promote engineering excellence, ownership, collaboration, transparency and continuous improvement.
• Product, architecture & technical roadmap:
• Co-own the technical roadmap with Procurement Process Owners, Product Owners, architects and business stakeholders, Data team, UX-UI team.
• Translate business & product priorities into scalable technical solutions, delivery plans and prioritized engineering backlogs.
• Maintain product and infrastructure architecture, application lifecycle plans, integration patterns and technical documentation.
• Drive simplification, standardization, modernization and technical debt reduction across the ASTORE ecosystem.
• Delivery, quality, security & operations:
• Ensure predictable delivery across discovery, design, build, test, release, migration and decommissioning activities.
• Establish quality practices covering automated testing, code review, CI/CD, release readiness and non-functional requirements.
• Ensure security, privacy, compliance, access control and auditability are embedded throughout the product lifecycle.
• Monitor service health, availability, performance, incidents, problems, changes and SLAs, and drive root-cause remediation.
• Own business continuity, operational readiness, capacity, resilience and production support coordination.
• Stakeholder, vendor & financial governance:
• Act as the senior technology point of contact for Procurement, CD&T, Security, Architecture, Infrastructure, Data, Finance and regional stakeholders.
• Manage technology partners and suppliers, including delivery performance, contracts, risks, dependencies, service levels and escalation paths.
• Contribute to quarterly roadmap governance and monthly product governance, preparing decisions, status, risks, KPIs and trade-offs.
• Manage the technology budget and cost trajectory with clear visibility of CAPEX, OPEX, run cost, sourcing choices and total cost of ownership.
• Identify synergies with Accor platforms and data capabilities, and ensure decisions are aligned with enterprise standards.

Qualifications

And you ?

Experience:

• Computer science engineering school or Master’s degree in Computer Science, Engineering, Information Systems or equivalent professional experience.
• Proven experience as a Tech Manager, Engineering Manager or senior technical leader for business-critical digital products.
• Demonstrated experience leading multidisciplinary and distributed teams, complex transformations and production services in a large organization.
• Experience conveying current technology trends (e.g. AI, GenAI, cloud computing, platform engineering and automation).

Technical & functional skills:

• Domain expertise: strong understanding of B2B marketplaces, e-commerce, procurement or Procure-to-Pay ecosystems, including catalogue, supplier, pricing, order and reporting flows.
• Architecture & engineering: strong knowledge of cloud platforms, APIs, microservices, event/integration patterns, identity and access management, data platforms, observability, DevSecOps and software lifecycle management.
• Technology awareness: ability to guide teams working with modern web stacks, BDD, AWS, API management, CI/CD and enterprise integration tooling, while remaining technology-agnostic.
• Delivery & operations: strong command of Agile at scale, product-centric delivery, IT service management, incident/problem/change management, SLA management and vendor governance.
• Experience with tech asset modernization, data migration, phased cutover/rollback and coexistence with legacy or SaaS platforms is a strong advantage.
• Experience in hospitality, procurement technology or multi-country B2B platforms is an advantage.

Soft skills:

• Excellent communication and stakeholder-management skills in French and English, with the ability to make complex technical topics clear to business audiences.
• Strong leadership, coaching, decision-making and conflict-resolution skills, with a high level of ownership and accountability.
• Pragmatic, structured and outcome-oriented, comfortable balancing business agility, risk, cost, quality and long-term maintainability.
• Comfortable working with quick turnaround times and deadlines.

Mindset & behaviors:

• Proactive and passionate about resolving pain points through great design.
• Sees value in iterative approach to design.
• Strong sense of ownership of solution and not afraid to speak up to ensure the user angle is heard by the Product Owner.
• Believes in culture of transparency and trust.

Additional Information

Accor dares to impact:

• the world
• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.
• your career:
• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.
• Specifically, at Accor Tech & Digital:

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