Engineering Project Manager (SAP Retail Payments Analyst), IS&T Enterprise Systems

Summary

Enterprise Systems is part of IS&T and owns the technology behind Apple's SAP environment and its modernization through the SAP Landscape Modernization (SLM) initiative. The team manages the continuous operation, maintenance, and evolution of the world's largest single-instance SAP deployment — a platform that sustains Apple's global supply chain and the integrity of its core financial systems.

Are you deeply accountable for your work, with a passion for product ownership? Join Apple's corporate IS&T SAP team as a key contributor to our SAP Retail application space.

We're looking for a self-directed, motivated professional with strong experience in SAP IS Retail, SAP R/3, and S/4 business processes and configuration. You'll own and drive initiatives within a highly integrated, global solution platform.

Come be part of the dynamic, innovative culture that defines Apple, where we're not just building great products but committed to leaving the world better than we found it.

Description

You'll work closely with Apple business and technical teams across regions, time zones, and external payments partners, making strong communication and collaboration skills essential.

You'll own all aspects of project delivery, including:

Integrating SAP Retail and front-end solutions through strong configuration, development, influence, and persuasion skills

Partnering with POS, Data Warehouse, ABAP, and Basis teams to design and implement SAP Retail functionality for Apple's retail business

Gathering requirements, scoping level of effort, and managing change requests

Building and maintaining project plans, deliverables, dependencies, and risk mitigation

Defining scope and ensuring adequate resources, budget, and timeline

Leading functional and technical gap analysis

Driving scalable designs aligned with global design, security, compliance, and documentation standards

Providing design governance and solution architecture across a complex payments landscape

Tracking issues and driving resolution across teams

Reporting status to both team members and business/technical leadership

Defining and executing test cycles for a smooth production launch

Managing cutover and implementation across business and technical teams

Overseeing warranty support and scope management for a successful handover to production support

Minimum Qualifications

5 years hands-on functional design and configuration experience, including detailed specifications for user exits, utilities, interfaces, reports, etc.

5 years SD functionality experience throughout the order to cash process, including billing and integration with FI/CO.

5 years of experience in payments processing, including credit cards, loans, wire transfer, and mobile payments.

BS or MS degree in Business or Technology or equivalent years of work experience.

Preferred Qualifications

Demonstrated functional lead experience with ability to drive designs that balance business efficiency, system performance, security and compliance.

Demonstrable ability to complete multiple tasks under pressure without direct supervision.

Ability to lead complex, cross-functional projects working closely with multiple business and technical teams.

Ability to manage scope and timeline of multiple projects in parallel, with minimal supervision.

Experience or exposure to SAP FI and SD integration and configuration within ECC and SAP IS Retail

Experience with implementing Web Based applications using SAP Portal landscape

Excellent verbal and written communication skills across all levels of the organization.

SOH or S/4 HANA experience with be an added advantage

Ability to deliver high quality solutions in an environment with high expectations and challenging timelines.

Ability to collaborate with other teams in order to resolve conflicts in a timely manner.

Demonstrated analytical and problem solving skills.

Knowledge of Accounting Principles a plus