Senior Manager, Platform Software Engineering

Description

Location: Nashville, TN — onsite 5 days/week. Relocation assistance is available; this is not a remote position.

Job Summary

Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.

About the Team & Organization

Oracle Cloud Infrastructure (OCI) is seeking a Senior Manager, Platform Software Engineering to lead multiple engineering teams within the OCI FinOps Cloud Advisor and Cloud Capacity Management organization .

In this role, you will guide the development and evolution of cloud optimization and capacity management platforms that help Oracle's internal service teams and external customers optimize cloud resources, understand infrastructure capacity, and make informed decisions about utilization, cost, and future demand.

You will oversee engineering delivery, platform architecture, and operational excellence across Cloud Advisor and Cloud Capacity Management (CCM). You will drive scalable backend services, APIs, SDKs, and shared platform capabilities while improving service reliability, security, performance, and customer experiences.

The ideal candidate combines strong technical expertise in distributed systems and platform engineering with demonstrated experience leading engineering teams, developing talent, influencing cross-functional stakeholders, and delivering reliable cloud services at scale.

Responsibilities

Key Responsibilities

Platform Software Development:

• Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.
• Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.
• Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.

Software Development and Coding - Design, Testing, and Optimization:

• Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements.
• Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code.
• Leads code and/or functional reviews to drive improvements across a project.
• Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas.
• Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.
• Utilizes an analytic approach to conduct performance profiling and optimization of coding.
• Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration.
• Leads teams to implement API versioning, lifecycle, and interoperability strategies.

Software Architecture - Software System Structural Design:

• Leads teams to design and develop software, systems, and services.
• Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices.
• Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards.
• Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus.
• Leads teams to implement performance optimization and scalability strategies in software design.
• Impacts teams to conduct regular technology research and evaluation for architectural enhancements.

Issue/Defect Collaboration - Software Products Support:

• Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions.
• Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues.
• Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback.
• Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication.
• Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed.
• Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.

Practices and Standards Compliance - Security and Compliance:

• Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards.
• Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria.
• Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.

Development Operations - System Maintenance:

• Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).
• Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.

Org-Specific Minimum Qualifications:

• BS/ MS in Computer Science, Engineering, Information Systems, Information Technology, Mathematics, Physics, or a related applicable field or equivalent experience.
• 10+ years of professional experience in software engineering, cloud infrastructure or enterprise technology.
• 3+ years of engineering leadership experience .
• Experience leading engineering teams, managing delivery, and supporting hiring, performance management, and career development.
• Strong background in backend/platform engineering, distributed systems, APIs, SDKs, and scalable cloud services.
• At least 6 years of programming or scripting experience, with expertise in software design, code reviews, debugging, and performance optimization.
• At least 4 years of database experience, including data pipelines, integration, security, and monitoring.
• Experience with automation, CI/CD, testing, observability, incident management, and service reliability.
• Knowledge of secure development practices, coding standards, and applicable compliance requirements.
• Experience supporting technical innovation and preparing, filing, and managing patent applications.
• Strong communication, problem-solving, and cross-functional collaboration skills.

Org-Specific Preferred Qualifications:

• Experience with FinOps, cloud cost optimization, recommendation engines, or resource rightsizing.
• Experience with cloud capacity planning, forecasting, infrastructure utilization, or demand management.
• At least 3 years of cloud platform experience with OCI, AWS, Azure, or Google Cloud.
• At least 2 years of technical leadership experience with direct reports.
• At least 2 years of experience managing budgets or project financials.
• Experience applying AI/ML to optimization, forecasting, or operational automation.
• Familiarity with Java, Python, SQL, REST APIs, distributed data processing, and observability technologies.

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Qualifications

Disclaimer:

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