Sr. Specialist SA Leader, Agentic WorkSpaces, Applied AI Solutions, AMER, WWPS & AWSI

Do you want to change how the world's largest organizations give their people, and now their AI agents, a secure place to work? The Applied AI Solutions (AAIS) team is hiring a Specialist Solutions Architecture Leader for Agentic WorkSpaces. You'll lead the Americas Specialist SA team supporting AWS Industries (AWSI) and Worldwide Public Sector (WWPS) customers.

Agentic WorkSpaces includes Amazon WorkSpaces (Personal, Pools and Core), WorkSpaces Applications, WorkSpaces Secure Browser, WorkSpaces Thin Client, and new capabilities that let AI agents work securely next to human users on managed desktops. Our customers are moving off legacy on-premises VDI, modernizing how they deliver end-user computing, and starting to run agentic workloads in production. Your team will be the technical lead for those moves.

In this role you'll hire, develop and lead a team of Specialist SAs who work with enterprise, regulated-industry, and government customers on their hardest EUC and agentic desktop problems. You'll work closely with Specialist Sellers, account teams, Professional Services, Partners and the WorkSpaces service team to grow adoption, unblock deals, and bring field feedback into the product roadmap. You'll also be expected to stay hands-on enough to step in on strategic engagements yourself.

Key job responsibilities

• Lead, hire and develop a team of Specialist SAs across the Americas, aligned to AWSI and WWPS. Set a high bar for technical depth, customer obsession, and ownership.
• Own the technical strategy for Agentic WorkSpaces adoption in your segments, including VDI migrations (Citrix, Omnissa/VMware Horizon and others), net-new EUC deployments, and early agentic workloads.
• Partner with Specialist Sales leaders to build and progress pipeline, run deal reviews, and drive revenue and adoption goals.
• Act as an executive-level technical advisor to strategic customers. Lead architecture reviews, proofs of concept, and security and compliance discussions (FedRAMP, GovCloud, ADC, HIPAA, PCI-DSS, CJIS).
• Build scalable programs with Partners and SIs so migrations and deployments can grow beyond what the SA team can cover directly.
• Represent the voice of the customer to the WorkSpaces product and engineering teams. Turn field feedback into prioritized feature requests, regional expansion asks, and roadmap input.
• Build scalable technical content (reference architectures, workshops, demos, blogs, re:Invent and Summit sessions) to grow the AWS field and partner community.
• Run operating mechanisms for your team (WBR/MBR inputs, SpecReq SLAs, activity and impact reporting) and work with your peer SA leaders across EMEA and APJ so the global team runs consistently.

A day in the life

You might start your morning in a 1:1 with one of your SAs, then join a federal agency's CIO to walk through their move off on-premises VDI. After lunch you could be in a deal review with your Specialist Sales partner, then talking through a feature gap with the product team that's blocking a large healthcare customer. You'll end the day reviewing a reference architecture your team is publishing for agent-enabled desktops. Expect regular travel to customers, partners and AWS events.

About the team

Applied AI Solutions builds and takes to market AWS's applied AI products, including Amazon Connect and Agentic WorkSpaces. Our Specialist SA organization covers customers worldwide, and we care a lot about mentorship, inclusion, and helping people grow into their next role.

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic qualifications

• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
• 10+ years of senior leadership, or 3+ years of technology sales experience
• 5+ years of provisioning, migrating, and managing end user computing and related services experience

Preferred qualifications

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
• Experience leading Specialist SA or technical pre-sales teams that support enterprise, regulated-industry, or public sector customers
• Strong background in identity, networking and security as they apply to EUC (Active Directory/Entra ID, SAML, PrivateLink, zero trust, endpoint management)
• Experience building and running operating mechanisms (WBRs, pipeline reviews, SLA reporting) for a distributed team
• AWS Professional-level or Specialty certifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 221,100.00 - 299,200.00 USD annually

USA, VA, Herndon - 201,000.00 - 272,000.00 USD annually

USA, WA, Seattle - 201,000.00 - 272,000.00 USD annually